Please note:

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• If you choose a Partially Tracked delivery service we only have access to the same information you can see via the online tracking. Please see our terms and conditions for more information. 

 

• If you choose to pay via Paypal then any refund will be subject to 3.6% of the order value being retained by Longbow BB Ltd. We have had to implement this as Paypal DO NOT refund the fees they charge Longbow BB Ltd when we issue a refund.